Prior to using DYMO Endicia, Outreach spent a lot on time in manual managing their mail, so the company explored the market for solutions that could increase its efficiency while handling the company’s mail timely and accurately.
Using proven online postage facilitator’s such as DYMO Endicia, Oznium now processes about 60 packages daily, 10 times the amount of packages he handled prior to using online postage technology.Īnother happy small business is Outreach Inc., a San Diego-based provider of communications products and services to churches. He wanted more time to focus on customer service. Suslow searched for a tool that would streamline his shipping process and help him to keep up with his ever increasing orders. “ But as the business grew, I knew I couldn’t spend that much time on shipping and waiting at the Post Office.” Had to wait on hold for another hour and they still didnt answer phone. Customer Service agent picked up phone after waiting on hold for 1 1/2 hours. What is the average salary for a Technical Support at Endicia in the United States Based on our data, it appears that the optimal compensation range for a. When I would get really fancy, I’d print out the address on a label,” Suslow said. Our account couldnt be accessed due to no use for 1 month. “ When I started, I would get one or two orders a day, hand-write the shipping labels and then go stand in line at the Post Office to send them out. One such case is of Phil Suslow, 25, owner of, which specializes in light-emitting diode (LED) lighting for vehicles, homes, gaming and entertainment.
Endicia customer service software#
Online postage is great for small business owners, and owners are already using this sophisticated software saving on both time and money. These providers offer services for nearly all mail classes, and support for nearly all mail pieces, from postcards up to the maximum 70-pound parcels allowable via the United States Postal Services.Ĭase Studies of Small business deploying online postage Good news is that there is a way to print official US Postage directly onto envelopes by using online postage programs offered by companies such as DYMO Endicia and. A great place a small business can do this is in office mail rooms, where precious time and dollars are lost if bulky, inefficient and expensive postage meter machines are used to stamp outgoing mail. In today’s competitive business environment, small business owners have to adopt new tools and technologies to reduce costs and to improve efficiencies. Generate Endicia Labels through your Mountain Commerce Interface. Account icon An icon in the shape of a person's head and shoulders. It reduces customer support cost with e-mail shipment notification and hidden-postage ability.
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